Sara Charlesworth explains the Collaborative Interactive Action Research (CIAR) method used by the Project team over the four phases of the project. A full transcript of Professor Charlesworth’s responses to the questions in the video is also available.

Deb King describes the Quality Jobs Quality Care project, and overviews key findings.

Sara Charlesworth discusses key aspects of job quality in aged care, and how these impact on care quality.

Natalie Skinner introduces the Quality Jobs Quality Care Toolkit, including the practical tools and resources that will guide you through a six-step process for small scale change to improve job quality and care quality.